Unlocking Potential: AI Tools in Workforce Agencies PART 2
BY JASON MATTHEWS When ChatGPT debuted in 2022, workforce agencies immediately recognized opportunities to enhance job matching, accelerate communications, and streamline services. While initial adoption raised important policy questions about security and accuracy, states continue to move forward proactively to harness AI’s benefits. In 2023, Maine initiated a brief pause on ChatGPT within state agencies … Read more